Frequently Asked Questions


Who is Animated Praise?

Animated Praise is a Christian animation studio that is committed to creating innovative church media. We aim to spread the messages found in the Bible through the use of creative videos and respectable humor. To learn more about Animated Praise, please visit the About Us page.


How can I use your mini movies?

Animated Praise mini movies can be used for a great number of purposes. They are a fantastic way to:

  • Welcome guests and visitors to your church
  • Highlight the subject of your sermon or service
  • Encourage your congregation to think creatively about the Bible
  • Entertain a Sunday School class, youth group or bible study session
  • Inspire reflection on the messages given to us by Jesus
  • Demonstrate to visitors how dynamic your church really is


What are service countdowns for?

Service countdowns are a great way to get your congregation engaged before the service even starts. Our countdowns explore the Bible in creative, exciting ways while gently reminding everyone how much time is left before the praise gets started. Want to see everyone seated before service? Get animated with a service countdown!


I’m having trouble viewing your video previews, is there something wrong with the site?

To view the files on our site, you will need the Flash video Player. You can download a free copy of the software here. If you’re still having issues, please let us know using our Contact Us Page.


What uses are not permitted for your files?

Unless Animated Praise provides prior, written consent, you may not reproduce, redistribute and/or sell Animated Praise media content. It is unlawful to duplicate and/or share our videos with other churches or organizations.  Unless notified otherwise, you may not broadcast our content via internet, television or radio. The exception to this policy is our custom videos, most of which are sold with the option to use the however you like, including social media sites like Facebook, Twitter and Youtube. To learn more about the Terms of Use, check out our Terms and Conditions page.


Where do I get promotional codes for your products?

Promotional codes, freebies and media sales are frequently distributed through the Animated Praise newsletter, if you haven’t already signed up, scroll to the bottom of the page and enter your contact information!




What forms of payment are accepted?

Animated Praise accepts all major credit cards, including Visa, American Express, MasterCard and Discover cards. We also accept checks, but cannot provide you with your download until we have processed payment. Unfortunately we cannot accept cash or money orders.


How do I download my product?

Once you’ve purchased a digital product from Animated Praise, the file will be available in the My Downloads Page. Just Click the Download arrow and the file will download to your machine. Make sure to save the file as the download link only remains availablefor the first attempt. If you had difficulty with a download, just Contact Us and we’ll re-activate the download link.

we’ll send you a receipt that contains a download link. Simply click on the link and a dialogue box will automatically open to download the file(s).


What should I do if my download didn’t work?

If your file didn’t download properly on the first attempt, no problem.  Just leave us a message using the Contact Us Page and we’ll activate the download for your account again.


I need help, who do I contact?

All support and technical requests should be submitted through our Contact Us page or sent to We’re committed to providing outstanding customer service, so if you have any questions, concerns or suggestions, please feel free to reach out!





How does the custom video process work?

Customizing a video at Animated Praise is an easy and fun process! Once you’ve found a video that you’d like to put your own twist on, select the “Customize” button next to it. This will lead you to a digital order form that will allow you to add all of your church’s relevant information and media. Once you’ve filled out all of the necessary fields, click “Submit”. The customizable item will now appear in your cart. Process your payment and Animated Praise will send you your customized file once completed. If you have any additional questions about the process, please contact us at


Why do the customization options differ in price from one video to the next?

The customization options at Animated Praise vary greatly in complexity and time requirements. Some videos are relatively simple for us to personalize, while others require much more time and effort. The greater the complexity, the more the custom animation costs. We are committed to providing the lowest prices and highest satisfaction to our customers. If you don’t think we’re doing a good job at that, we certainly want to hear your suggestions at


Will Animated Praise further customize their videos? Is it possible to create a video from scratch for my church?

Our animation team works on a busy production schedule these days, but we are always open to learning about our customers’ needs. If you are looking to contract further enhancements to our videos or would like your own video created from scratch, feel free to contact us at Prices for further customization and/or media development are set on a project-by-project basis. AnimatedPraise reserves the right to deny any custom order or media development request.




Where can I learn more about your charitable giving program?

We are so thankful that we are able to contribute a portion of our proceeds to positive, uplifting charitable organizations. Check out the footer at the bottom of the page to learn more about what Animated Praise is doing in the community!


How can I suggest a non-profit organizations for Animated Praise’s charitable giving program?

At Animated Praise, we’re always looking for a good cause. You can submit suggestions of uplifting non-profit organizations to for consideration. Please include your name and contact information, as well as details about the organization you are suggesting.